잉글리쉬쇼핑

Calling the Insurance Company

• 자동차 보험료 증액과 관련해 콜센터와의 전화 대화 표현:
  
  A: What can I do for you today?
  
  B: I am inquiring about my insurance.
  
  A: What do you need to know?
  
  B: I think my insurance was changed.
  
  A: What changes were made?
  
  B: I think there's a problem with my premium.
  
  A: What's wrong with it?
  
  B: It's higher than it was before.
  
  A: I believe that the premiums did go up.
  
  B: It would have been nice if I was notified of this.
  
  A: I'm sorry about the inconvenience, and we'll notify you next time.
  
  B: That would be nice.
  
  (source: https://www.eslfast.com/robot/topics/transport/drive20.htm)