잉글리쉬쇼핑

Calling the Insurance Company

• 자동차 납입 보험료 증액과 관련하여 콜센터에 문의하는 대화 표현:
  
  A: What do you need?
  
  B: I have a question about my insurance.
  
  A: What are you wondering about?
  
  B: Were there any changes to my insurance?
  
  A: What do you think was changed?
  
  B: My premium is different.
  
  A: What's the problem?
  
  B: I think that my premium went up.
  
  A: We have raised the premiums.
  
  B: You guys didn't think to notify everyone?
  
  A: Next time we'll call and let you know.
  
  B: Thanks for the favor.
  
  (source: https://www.eslfast.com/robot/topics/transport/drive20.htm)